Anything you want to know
about FlyLink

Payment FAQs

Global

  • E-Wallet:Paypal、Apple Pay、Google Pay……
  • Credit Card:American Express、Diners Club、Discover、MasterCard、Visa……
  • TT:SWIFT

Asia

  • E-Wallet:DANA、Gcash、GrabPay、Kakaopay、Maybank、MOMO、NaverPay、PayMaya、PromptPay、QRIS、SamsungPay、Touch n Go、TrueMoney、Viet QR……
  • Credit Card:Benefit、Knet、Knet Debit Card、Korean Domestic cards、MADA、NAPS……
  • TT:Hong Kong VA-RTGS、Singapore VA、Indonesia VA、 Malaysia VA、Thailand VA
  • Local Payment:FPX Online Banking……

Europe

  • E-Wallet:Payconiq、Klarna (Pay Now)……
  • Credit Card:Bancontact、Troy……
  • TT:Denmark VA、Germany VA、UK VA
  • Local Payment:BLIK、EPS、Przelewy24、Satispay 、Trustly、MBWay、Multibanco……

Americas

  • E-Wallet:Cash APP、OXXO、PIX、boleto……
  • Credit Card:HIPERCARD、ELO……
  • TT:US VA B2B、US VA B2B E-commerce Brazilian PIX

Africa

  • TT:Nigerian VA
  • FlyLink does not charge any fees to buyers; any fees are determined by the payment service provider.
  • You will be prompted with the reason for the failure. Please follow the on-screen instructions or consult with your merchant.
  • To ensure the security of your payments, FlyLink has established a comprehensive security system that protects your transactions from technical, compliance, data, and anti-fraud risk control aspects. FlyLink, part of TuoTuo Technology, is a member of SWIFT (SWIFT Code: CUHMHKHH), holds a Hong Kong Money Service Operator license, PCI-DSS (Payment Card Industry Data Security Standard) certificate, ICP (Internet Content Provider) certificate, COI certificate, and ISO9001 certificate, ensuring your peace of mind during payments.

General FAQs

  • FlyLink merchants are carefully selected high-quality sellers with guaranteed reputation and product quality. You can shop with confidence.
  • No. FlyLink is committed to protecting the privacy and information security of every user. We use high-level data protection and transaction data encryption to ensure comprehensive safety of your personal information. You can confidently use FlyLink for payments.
  • After a successful payment, you can contact the merchant to expedite shipping.
  • Yes, once the merchant ships and uploads the logistics information, FlyLink will send you an email. Please check your inbox.
  • After the merchant ships your order, you will receive an email with product information and tracking number. You can track your shipment on www.17track.net or the official website of the logistics company. For special shipping methods, please contact the merchant for detailed tracking information.
  • You can contact the merchant to report product issues, and they will process a refund if agreed.
  • You can first negotiate with the merchant. If they refuse to communicate, you can contact FlyLink at service@flylinking.com, and we will respond within 3 working days.
  • During purchase: Use the “contact us” button on the top right corner of the product detail page.
  • After purchase: Find the merchant’s contact information in the order confirmation email.
  • Merchant contact methods include but are not limited to: Email, Tel, Instagram, Facebook, WhatsApp, Skype.

What is FlyLink and how does it work?

FlyLink is a secure online transaction platform that enables seamless cross border e commerce. It provides convenient payment via a unique link, allowing users to easily purchase high quality Chinese products from trusted merchants worldwide. FlyLink offers reliable electronic payment services, ensuring that all transactions are protected with advanced security measures. With FlyLink, you can access international payment solutions that simplify the payment process, providing a safe and efficient way to shop online. Whether you’re buying from domestic or international merchants, FlyLink ensures your safe online payments every step of the way.

 

What makes FlyLink different from other payment platforms?

FlyLink stands out as a secure online transaction platform that ensures safe online transactions for every purchase. Unlike other payment systems, FlyLink enables payments through a convenient link, making shopping easier and more efficient. We offer advanced electronic payment solutions that protect user data and ensure smooth transactions. FlyLink connects you with trusted merchants offering the best quality products, particularly high quality Chinese products, giving you access to reliable, secure, and easy payment methods.

Are the products on FlyLink guaranteed?

FlyLink merchants are carefully selected high quality sellers known for offering the best quality products with a guaranteed reputation. With FlyLink’s secure platform, you can shop confidently, knowing that your safe online transactions are protected. Enjoy a seamless international online transaction experience as you shop for top-tier products from trusted sellers worldwide.

 

Will FlyLink disclose my personal purchase information?

No. FlyLink is committed to protecting the privacy and information security of every user.  We use high-level data protection and transaction data encryption to ensure comprehensive safety of your personal information.  As a trusted online transaction platform, FlyLink guarantees safe online payments for all transactions. With our advanced electronic payment solutions, you can shop with peace of mind knowing your data is always protected.